01.
PRE-SALE PHASE
we conduct assessments and operational condition evaluations. Customized solutions to address their specific pain points. We also offer free sample welding trials.
02.
IN-SERVICE PHASE
Once the contract is signed, we will enter an efficient production process. we will be responsible for all export packaging, logistics arrangements, and customs clearance documents preparation.
03.
AFTER-SALES PHASE
We provide on-site installation and debugging, as well as layered technical training. 7×24-hour remote technical support, original factory warranty, and rapid spare parts supply
PRE-SALE PHASE
Our intelligent welding robot end-to-end service system covers every stage from pre-sales to after-sales,aiming to provide seamless, efficient, and professional support to our overseas partners.
Needs Assessment
Accurately collect overseas client operational industries such as construction machinery, steel structures, and cranes, matching solutions to pain points related to non-standard parts, small batches, multiple varieties, and welding without drawings, confirming voltage, workshop environment, and production capacity requirements.
Operational Condition Evaluation & Workpiece Prototyping
Free sample welding trials and video prototyping, providing weld samples and welding videos to verify the adaptability of teach-free visual welding in advance.
Solution Confirmation & Formal Quotation
Provide workstation layout diagrams, configuration lists, capacity improvement analysis, ROI calculations, CE certificate and English documentation.
Agency Policy / Business Negotiation
We provide overseas agents with exclusive regional protection, pricing system, rebate policy, and market support programs.
Our services
IN-SERVICE PHASE
Once the contract is signed, we will enter an efficient production process, from customized production and rigorous quality inspection to complete machine debugging, ensuring that every set of equipment meets export standards.
Contract Signing
Locking in configuration, delivery cycle, payment terms, after-sales scope, and export compliance requirements to mitigate the risks of cross-border cooperation.
Production Scheduling
Production and procurement of all components for the robot workstation, overall machine testing, precision testing, and electrical safety testing, strictly controlling export quality.
Debugging + System Adaptation
Pre-installed local language operating interface, adapted to overseas voltages and frequencies, simulating local workpieces for pre-welding debugging.
Standard export packaging
Fumigation-free export wooden boxes, rust-proof, moisture-proof, reinforced and impact-resistant, suitable for long-distance sea freight / land transport.
Customs clearance documents
We provide a complete set of customs clearance documents, including contracts, invoices, packing lists, certificates of origin, CE certification, and English instruction manuals.
“The supplier’s team is honest, professional and reliable. They offered a reasonable, transparent quotation, kept us updated throughout design, installation and training, and delivered a complete welding robot cell fully matching our production requirements. The robot runs stably around the clock, welding precision and consistency far exceed manual work, cutting our rework rate drastically..”
Michael R.
Business owner
AFTER-SALES PHASE
We provide on-site installation and debugging, as well as layered technical training, to ensure that customers can quickly get started. We also offer 7×24-hour remote technical support, original factory warranty, and rapid spare parts supply, addressing customers’ concerns. More importantly, we will continue to provide software upgrades and market empowerment, achieving long-term win-win cooperation with our customers. Through this comprehensive service system, we are committed to becoming the most reliable partner for our customers and jointly exploring the global market.
On-site installation & commissioning
Engineers can provide on-site or remote guidance for unloading, wiring, and installation, as well as debugging visual and welding parameters for local non-standard workpieces.
Layered practical technical training
Three types of specialized training are provided: daily use by operators, parameter debugging by technicians, and maintenance integration by agents, enabling rapid and independent implementation.
7×24 remote technical support
WhatsApp / remote screen mirroring / online diagnosis, quickly resolving downtime issues and ensuring continuous production overseas.
Original factory warranty + rapid spare parts supply
Standard warranty for the entire machine, readily available inventory of consumable parts, rapid cross-border replenishment, and shortened overseas after-sales service cycle.
Free software algorithm upgrades
Lifetime free optimization without teaching, 3D vision algorithm, continuously enhancing the flexible welding capability of the equipment.
Long-term market joint empowerment
Continuously providing foreign trade promotional materials, exhibition support, and joint project bidding, to assist agents in long-term development of the local market.
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